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Are You Ready for the New World of Work?

Accomplish more by working smarter, not harder. Our cloud-based solutions offer the collaboration, innovation, and communication tools you need to drive the results you demand.

TeleCloud’s comprehensive, flexible, and unified cloud phone system suite is purpose-built for your business.

TeleCloud’s customized unified phone systems are built to provide ambitious businesses with fully integrated solutions. We’ll help you improve reliability, promote versatility, and drive business efficiencies – for significantly less than the cost of ownership. Guaranteed.

TeleCloud Benefits That Improve Your Business Performance and Processes

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Expertise & Technical Knowledge

Our dedicated professionals stay informed on the latest advanced technology.
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Modern & Forward Thinking

We take an active approach to problem solving to give you back bandwidth for more important tasks.

Trustworthy & Hands-On

We roll up our sleeves and take care of minor details and big ticket items alike with dedicated support and a smile.
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Comprehensive Training

Our technology experts work with your teams to provide the best possible onboarding experience.
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Dedicated Project Management

We provide real-time updates during the project lifecycle to eliminate guesswork.
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Acceptable Terms & SLA

We ensure there are no surprises in our SLAs, so you know exactly what to expect.

TeleCloud Unified Phone System Capabilities Move Your Business Forward. Reliably. Flexibly. Productively.

TeleCloud’s customized unified phone systems are built to provide ambitious businesses with fully integrated solutions. We’ll help you improve reliability, promote versatility, and drive business efficiencies – for significantly less than the cost of ownership. Guaranteed.
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User Portal

Optimize employee efficiencies and drive improved management capabilities with a state-of-the-art central hub, accessible from anywhere.

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Mobility

Dependable, app-based communication technology anywhere, anytime. Visually manage voicemails, access voicemail-to-text, view missed calls, mirror your IP phone and mobile, and make outbound calls.

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Video and Voice Conferencing

Collaboration tools keep your teams and clients in communication with HD video, clear audio, file sharing, messaging, and more.

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SMS & Instant Messaging

Keep communicating when talking isn’t possible or convenient.

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Call Center

Optimize performance with a full suite of functionality to manage and distribute incoming and outgoing customer service calls. Call Center features include call queue monitoring, abandoned call logging, coaching, call recording, metrics, and reporting.

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Hardware and Equipment

We offer the latest in desktop phones, headsets, conference phones, ancillary products, and network equipment.

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CRM Integration

Connect your cloud phone system with your CRM software to easily exchange data between platforms – Salesforce, Microsoft Teams, and beyond – and gain new insights. Launch “click-to-dial” capabilities directly from your CRM, attach call recording data directly to an account or customer profile, or automatically log inbound and outbound calls.

How Do I Work With TeleCloud?

Explore our hands-on process for upgrading your voice solutions.

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Step 1: Connect

15 minute call

We use this time to learn about your needs and provide a solution overview.
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Step 2: Explore

60 minute call

We work together to understand your current goals and challenges.
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Step 3: Advise

30-60 minute call

We recommend a custom solution for your business.
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Step 4: Launch

Deploy!

Work together to set install date, provision new hardware/software, train and support your team. Go Live!

Free Resources to Help You Get the Most Out of Your Phone System

Case Study: TeleCloud Chosen As Preferred VoIP Provider Over Mitel, Resulting in 20% Increase in Repair Orders Through Call Center Software for Black Rock Truck Group

Case Study: TeleCloud Chosen As Preferred VoIP Provider Over Mitel, Resulting in 20% Increase in Repair Orders Through Call Center Software for Black Rock Truck Group

Case Study: TeleCloud Helps Automotive Supply Company Cut Their Phone System Costs by Over 50%

Case Study: TeleCloud Helps Automotive Supply Company Cut Their Phone System Costs by Over 50%

Case Study: TeleCloud Helps ICS Clients by Providing White-Glove Service

Case Study: TeleCloud Helps ICS Clients by Providing White-Glove Service

See How We Helped Our Client Mitigate the Pandemic With a Hands-On UCaaS Solution

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With the help of Telecloud, we really didn’t miss a beat...

- A New Jersey-Based Cardiovascular Care Group..